Tired of not knowingwho is calling?
With echo you get information on incoming calls and always know who is calling and what they want from you. By integrating seamlessly with your existing systems, echo helps you improving your productivity. Discover how echo can add value to your daily communication by offering relevant context right when you need it.
Improve your Microsoft Teams experience
echo is offering you relevant information right when you need it. Searching for information during a call is a thing of the past.
Integrates seamlessly with incoming PSTN calls so that you always know who is calling you.
Improve your daily communication
Information where you need it. Clever functions to make your daily work easier.
Timeline
Unlock full visibility into past and future interactions
Gain complete insight into your communication with echo's timeline feature, offering a clear view of both past and upcoming interactions and meetings with your callers.
Search
Easily find any contact quickly
Search for any contact in your data sources by phone number, email address or name.
Call notes
Add and share notes to calls
You can effortlessly create detailed notes during or after calls. Share these notes with your colleagues to ensure everyone stays informed and aligned. Make them instantly visible to your entire team, enhancing collaboration and communication.
Unlock full visibility into past and future interactions
Gain complete insight into your communication with echo's timeline feature, offering a clear view of both past and upcoming interactions and meetings with your callers.
Easily find any contact quickly
Search for any contact in your data sources by phone number, email address or name.
Add and share notes to calls
You can effortlessly create detailed notes during or after calls. Share these notes with your colleagues to ensure everyone stays informed and aligned. Make them instantly visible to your entire team, enhancing collaboration and communication.
Simple pricing, for everyone.
Simple pricing that scales to fit businesses of every size!
Basic
The most important thing to make your day-to-day work easier.
CHF 2.50
per user and month, billed annually
- Caller recognition
- Microsoft 365 integration
- Abacus integration
- Search.ch integration
- Intelligent recognition of what the call is about
- Passion and support from the makers themselves. Delivered from the heart of Switzerland.
Advanced
All from basic. And everything you need to handle customer calls efficiently.
Price placeholder
per user and month
- Caller recognition
- Microsoft 365 integration
- Abacus integration
- Search.ch integration
- Intelligent recognition of what the call is about
- Passion and support from the makers themselves. Delivered from the heart of Switzerland.
- Integration of Services Tickets
- Add and share notes to calls
Custom
Do you need something special? We can help you.
Price placeholder
per user and month
- Caller recognition
- Microsoft 365 integration
- Abacus integration
- Search.ch integration
- Intelligent recognition of what the call is about
- Passion and support from the makers themselves. Delivered from the heart of Switzerland.
- Integration of Services Tickets
- Add and share notes to calls
- Custom integrations
Frequently asked questions
Discover answers to common questions about echo in our FAQ section.
Which systems does echo support?
We currently support Abacus, search.ch and Microsoft 365. More systems are coming soon. If you need support for another system, please contact us.
How does echo ensure the privacy and security of my data?
We prioritize the privacy and security of your data. We do not store any personally privacy-related data. All data processed by echo is securely stored in Switzerland, ensuring compliance with stringent data protection regulations. Our system is designed to provide you with valuable insights while maintaining the highest standards of privacy and security.
What kind of information can echo display about a caller?
echo can display contact information from the caller, like name, company, email address, address and phone number. Also echo helps you to access data which is related to the call, like exchanged e-mail conversations, documents or appointments
Do you support my SIP provider?
We are not dependent on a specific SIP provider, because echo is directly integrated into Microsoft Teams.
How do I install and set up echo in Microsoft Teams?
echo is a Microsoft Teams app that is installed in your Microsoft 365 tenant. Additionally there is a desktop app which is used to show the caller data while the phone is ringing.
Are there any additional costs for using echo like a setup fee?
No, there are no additional costs for using echo. You only pay for the subscription.
Do I need the desktop client?
No, the desktop client is optional. The desktop client provides information about the caller before you accept the call.
Can I try echo before I buy?
Sure, you can try echo for free for 30 days. If you like it, you can buy it. Feel free to contact us for more information or to get a demo about echo.
How can I provide feedback or request support for echo?
You can provide feedback or request support by contacting us via email. We are always happy to help you.
Can I get a demo of echo?
Yes, we can provide a demo of echo. Please contact us to schedule a demo.